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Current Business Rates

our current business rates aim to be transparent and uncomplicated.
If you wish further detail or individual quotations, please contact us.

All rates are shown exclusive of VAT

Our  business rates are as follows

Pre-Pay Minutes

A new exciting offering from Ensite, that is convenient and better value 
for our customers. Contact us for more information.

Service On Demand.

"Service on Demand"  is one of our most used services, this type of support
often called "On Site Callout " means that we respond to a call for I.T.
assistance, usually at your premises, this service is "ad hoc" thus 
there is no contract to sign up to and no monthly charges.
The Total cost of any Service On Demand callout is 
simply made up from two seperate charges.

1. ON SITE / CALLOUT:  is charged at one off fee of £35.00 for our Standard 
level accordingto our SLA's and is charged at one off fee of £55.00 for
 our Enhanced level accordingto our SLA's for any local business within Inverclyde.


2. TOTAL HOURS SPENT at your premises is charged at a rate of £50.00 per hour 
and is calculated per 1/2 hour spent at your premises.
  i.e. 1 hour and 25 minutes at your premises would only incur a 
charge of 1.5 X 50 = £75.00
Note: Travelling Time is already included within the callout charge.

NB. Out of hours support carries the following premium rates
Monday - Friday after 5PM - 1.30 X rate
Saturday / Sunday - 1.50 X rate

Telephone Support.

Some customers take advantage of Telephone Support as it has the distinct 
advantages of speed of resolution and low cost attached.

If you feel that we can solve your particular issue over the telephone
 then we will do our best to resolve the problem.

Telephone support is currently charged at £12.50p per 1/4 hour segment
although short calls of less than 5 minutes are currently not charged.

Remote Support.

Remote support is a connection between our P.C.'s at our premises and your P.C.'s at your premises, thus we can fix a software, setup or program issue remotely by "taking over" your P.C. via a networking connection.

The advantage of remote support is that the response time is greatly reduced to help achieve a faster resolution, and there is obviously no "Callout Fee" attached.

Remote support rates are same as "service on demand" except the minimum is 1/4 hour at a rate of £12.50 per 1/4 hour.
Workshop Investigation & Repair

Investigation, repair and consultation services carried out within our premises
attracts a current rate of £50.00 per hour, calculated per
1/2 hour segments.

Website & Internet Sevices

Hosting - Single Page / Business card  (no maintenance) - £60 per year
Stanadard Hosting - 100MB (no maintenance) - £135 per year
Additional webspace - £20 per 100MB

Website Maintenance (no scripts) - £12 per month
Website Maintenance (with scripts) - £25 per month

Domain Names (managed) - .co.uk - £35 per 2 years
Domain Names (managed) - .com /.net etc. - £30 per year
Domain Names (self managed) - see Ensite Domains for pricing

mail accounts (with website) - 50 MB account: - £19.99 per year
mail accounts (standalone) - 50 MB account: - £35.00 per year

website design - template based / html:  - £150 design layout
website design - template based/ html: - £100 per additional page
website design - bespoke: - £525 design layout
website design -  bespoke: - £150 per additional page
website contact / feedback form: - £100
CMS (content management system) - from £300
website macromedia flash object: - from £60
integrated newsletter & mailing subscription - £175.00
website integrated photogallery: - £225
website scripts & e-commerce - priced per project
website search engine optimisation & submission - basic: - £50
website search engine optimisation & submission - advanced: - £250
logo design: available
stock photography (royalty free): available

Data Backup & Recovery

Please click on the PDF Download Icon below to view pricing for
Managed Data Backup & Recovery.

     
   
     
   
   
   
   
   
     
   
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